Really prompt and friendly service. Also willing to tailor my survey to my requests.

Thoroughly recommend.

Steven from Gateley Smithers Purslow met with us and immediately we knew we were in safe hands. Steven has overseen all aspects of our rebuild with a real attention to detail and a truly caring and understanding approach to what we have been through. Steven, you have been a real superstar.

I have had a preliminary read through and found it to be fair, balanced and thorough.

Thank you very much.

I was very pleased with the speed and courtesy with which my enquiry was handled and the ease of arranging a reinspection of my parents’ property even after so many years have passed since the subsidence reconstruction work was completed. The subsequent report was quickly prepared and comprehensive and met our requirements.

Pass on my thanks to Karen for the sterling work on this claim. This is indeed a high compliment as the Policyholder has complained about everyone else appointed on this claim!

Mike has carried out a brilliant service on this claim, he has managed all contractors, jumped on emails as soon as they have come in and totally project managed this whole job. He is a pleasure to work with.

If I need someone on site for a major loss at 9am tomorrow, I know I can rely on you.

All areas of work and communication were very good, I was delighted with the quick response to any queries I had.

Gateley Smithers Purslow have been the only party in this saga who have responded efficiently and professionally, and with whom it has been a pleasure dealing.